Neighbourhood policing officers have joined forces with Rhondda Cynon Taf Council's far-reaching Customer Care service to become a regular feature at Treorchy One4aLL Centre.
The partnership which was launched on September 29th marks the beginning of a twice-weekly police presence giving people access to a wide range of Council and partner services in one place at the One4aLL Centre in Treorchy Library. The One4aLL Centre already provides in-depth help and advice on the majority of Council Benefits and entitlements and, of course, the popular library offers its range of books, DVDs, research and resource materials and dedicated e-teens youth area.
Local people will now have access to different police services as well, and this can only benefit the local community.
Every Monday and Thursday between 11am and 2pm, police staff will be on hand to process things like driving license document production, reports of lost and found property. They’re also able to provide crime prevention advice, listen to people’s community concerns, and address any personal matters with the use of a designated, confidential room.
Rhondda Chief Inspector John Wainwright, said: “This is an example of how the police service is changing to meet today’s demands.
“The one-stop-shop is great for meeting the needs of local people and we are delighted to be part of it.
“It enables us to be much more accessible by establishing a fixed presence in the heart of the community where people’s lives already revolve.
“Neighbourhood Policing is about being accessible and visible to the public, working together with our partners to tackle locally agreed priorities.
“A huge amount of problem-solving work is already going on across Rhondda and I am sure this new facility will allow officers to further engage with our partners and the communities that we all serve.”
Cllr Russell Roberts, Leader, Rhondda Cynon Taf Council, said: "We are pleased to welcome the South Wales Police Neighbourhood Policing Team to our wide range of services at Treorchy One4aLL Centre (and Library).
"This is a great example of how the Council is working with its partners to ensure community-focussed facilities offer a wide range of services that meet the needs of customers, who can simply visit one venue to secure access to a range of information, support and services."
The Council's Director of Customer Care & ICT, Leigh Gripton, said "This pilot project demonstrates collaborative working in action with other public sector partners and it is hoped similar initiatives will be rolled out across other One4aLL Centres across Rhondda Cynon Taf".
For more information about the initiative people can contact PCSO Suzanne Casey on 07805 301 072 or visit South Wales Police website ourbobby.com.