Bridgend officers PC Kevin Ellis, Sergeant Claire Lamerton and PCSO Paul Galtry
The roll out of the 101 service has been completed and was officially launched today by Policing and Criminal Justice Minister Nick Herbert. This means that every police force in Wales and England now has the same non-emergency contact number.
101 will be the number to call when the public want to contact their local police to report crime and disorder that does not need an emergency response. The 101 number will replace all the existing different numbers to contact South Wales Police.
In an emergency always dial 999 when you need an immediate response because a crime is in progress, a suspect is near by, to report minor traffic collisions and to give the police information about other crime.
101 is one easy to remember number that will help prevent and tackle crime and will also help reduce the pressure on 999 emergency calls.
101 will be the number for the public to call for:
• Car has been stolen
• Property has been damaged
• Pass information about drug use or dealing
• Reporting minor traffic collisions
• Giving information about other crime
The redesign of 101 will not change the way South Wales Police responds to non-emergency calls.
South Wales Police Assistant Chief Constable Nick Croft said “The changes to 101 will make it easier for communities to report crime and disorder, and will help South Wales Police deliver an even better service.”
Policing & Criminal Justice Minister Nick Herbert said “The introduction of the 101 number marks one of the most significant changes in the way people contact the police since 999 was introduced nearly 70 years ago. Together with street level mapping and the election of Police Crime Commissioners, 101 marks another step forward in our ambition to strengthen the connection between the police and public, and cut crime.”
For further information on the 101 service please visit the ‘contact us’ pages of the South Wales Police website http://goo.gl/KRzUY or visit www.police.uk/101