Your neighbourhood policing team
Neighbourhood policing is at the heart of our approach to keeping South Wales safe. Your local team is made up of dedicated officers and PCSOs based in the area, who have the community’s best interests at heart and who are both visible and accessible.
We work closely with residents, community leaders, your local council and other partners to understand and respond to community concerns. By working together and focusing on early intervention, prevention and problem solving, we can find long-term solutions to local issues.
As well as the information on this page, you can find out more about crime and policing activity in your community, as well as contact details for your local team, via South Wales Listens.
South Wales Listens also gives you the opportunity to tell your local neighbourhood policing team about the issues that matter most to you, as well as take part in surveys to enable us to better understand concerns in your community.
We will also let you know about local engagement events, crime prevention advice, and occasionally about significant policing activity in your area.
Crimes and priorities
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Priority:
Action taken:
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Priority:
Drug dealing and using - Gabalfa
Action taken:
Action needed to be taken.
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Priority:
Anti-social behaviour - Gabalfa ward
Action taken:
Action needed to be taken.
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Priority:
E-bike related thefts
Action taken:
Action needed to be taken
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Priority:
Autocrime – Gabalfa Ward
Action taken:
Auto crime represents a significant offense to the local area, with offenses often linked to wider crime and drug related offences. The neighbourhood policing team tackled this issue with Operation Salvage, an initiative to reduce Autocrime through sustained overnight patrols, targeted surveillance and partnership based disruption. The operation has shown positive signs, with 3 arrests being made, as well as a decrease in theft of a motor vehicle and a s decrease in theft of a motor vehicle. Going by these indications, the methods being used by the operation has a positive result in reducing Autocrimes and vehicle offences.
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Priority:
Vehicle crime
Action taken:
Autocrime continues to be a key priority in the Gabalfa Ward, and we are taking a proactive approach to tackling those responsible. Operation Salvage, which targets both autocrime and related acquisitive offences, has been particularly successful, with four individuals arrested this week alone for either committing autocrime or being caught in the process of attempting related offences. Alongside enforcement, the team has been engaging directly with residents, delivering crime-prevention letters and offering practical advice to reduce vulnerability. Recent offences have shown a clear pattern of offenders targeting insecure vehicles, and our prevention work aims to help residents take simple steps to protect their property. We will continue both targeted patrols and community engagement to reduce offending and increase confidence across the ward.
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Priority:
Shoplifting & Retail crime
Action taken:
Shoplifting and retail crime remain persistent issues within the Gabalfa Ward, and the Neighbourhood Policing Team continues to prioritise proactive patrols and partnership work with local businesses. During November, officers across the Roath and Cathays sector made 42 arrests, several of which were linked to acquisitive crime offenders impacting Gabalfa. These arrests have helped disrupt repeat offenders, but we recognise that retail crime remains a continuous challenge. PCSOs and officers are working closely with store managers and security teams to improve reporting, share intelligence, and identify prolific individuals at an early stage. This approach ensures we can respond quickly, target the right offenders, and support retailers in creating a safer and more secure shopping environment for the community.
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Priority:
Anti-social Behaviour - Cathays High School
Action taken:
Following the issues previously encountered around Cathays High School, local PCSOs have significantly increased their visibility and engagement in the area. They are maintaining regular contact with school staff and pupils, helping to address concerns promptly and build positive relationships. While some low-level ASB continues at school finishing times, this is being closely monitored, and the dedicated Schools Officer remains embedded within the school to support ongoing education and intervention. We will continue this engagement-focused approach to reduce disruption and promote a safer environment for pupils and the wider community.